We value your privacy and are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our clinic management software, website, and related services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, clinic details, and login credentials

• Patient Information: Appointment details, prescriptions, medical notes, and treatment records (as entered by authorized clinic users)

• Technical Information: IP address, browser type, device information, and usage data

• Payment Information: Billing details required for subscription and invoicing (we do not store card details)

2. How We Use Your Information

Your information is used to:

• Provide and operate our clinic management services

• Manage appointments, billing, communication, and reports

• Improve software performance and user experience

• Ensure system security and prevent unauthorized access

• Communicate updates, support responses, and service-related notices

• Comply with legal and regulatory requirements

3. Data Security

We implement strong security measures to protect your data, including:

• Role-based access controls

• Encrypted data storage and transmission

• Secure servers and regular system monitoring

• Audit logs and access tracking

Only authorized users can access sensitive clinic and patient data.

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal or patient data.

Data may only be shared:

• With trusted service providers strictly for operational purposes

• When required by law or legal authorities

• To protect our legal rights, users, or system integrity

5. Patient Data Responsibility

Clinics using our software are responsible for:

• Obtaining patient consent where required

• Ensuring correct and lawful data entry

• Managing access permissions for doctors and staff

We act solely as a technology provider and data processor.

6. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve site functionality

• Analyze usage patterns

• Enhance user experience

You can manage or disable cookies through your browser settings.

7. Data Retention

We retain your data only for as long as necessary to:

• Provide our services

• Meet legal and compliance obligations

• Resolve disputes and enforce agreements

Upon account termination, data is handled securely as per policy.

8. Your Rights

You have the right to:

• Access your personal information

• Request corrections or updates

• Request data deletion (subject to legal obligations)

• Withdraw consent where applicable

To exercise these rights, contact us directly.

9. Third-Party Services

Our platform may integrate with third-party services (such as SMS, email, or payment gateways). Their data handling is governed by their respective privacy policies.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or data protection, please contact us:

📧 Email: contact@opdtab.com