We are committed to safeguarding the privacy, confidentiality, and security of all data entrusted to us. This Data Privacy Policy explains how we collect, process, store, and protect clinic and patient information while using our platform.

1. Our Commitment to Data Protection

We follow strict data protection practices to ensure that all personal and medical information is handled responsibly, transparently, and securely. Our systems are designed to protect data against unauthorized access, misuse, loss, or disclosure.

2. Types of Data We Handle

We may process the following data:

• Clinic & User Data: Names, contact details, login credentials, roles, and permissions

• Patient Data: Appointments, prescriptions, consultation notes, medical records, and reports

• Operational Data: Billing, payments, invoices, and usage logs

• Technical Data: Device information, IP address, browser type, and activity logs

3. Purpose of Data Processing

Data is processed to:

• Deliver and operate clinic management services

• Enable appointment scheduling, billing, and communication

• Maintain accurate patient records and history

• Provide analytics, reports, and insights

• Ensure platform security and system integrity

• Meet legal, regulatory, and compliance requirements

4. Data Security Measures

We implement advanced security controls, including:

• Role-based and permission-based access

• Data encryption in transit and at rest

• Audit logs and activity monitoring

• Secure infrastructure and regular system reviews

Access to sensitive data is strictly limited to authorized users.

5. Data Ownership & Responsibility

• Clinics retain full ownership of their data.

• We act as a data processor and do not use patient data for any unauthorized purpose.

• Clinics are responsible for ensuring patient consent and lawful data entry.

6. Data Sharing & Disclosure

We do not sell or misuse data. Data may only be shared:

• With authorized service providers for system functionality

• When required by law or legal authorities

• To protect our rights, users, or platform security

7. Data Retention & Deletion

Data is retained only for as long as necessary to provide services and meet legal obligations. Upon request or account termination, data is securely archived or deleted in accordance with policy and applicable laws.

8. User Rights

Users have the right to:

• Access and review their data

• Request corrections or updates

• Request deletion or restriction of processing (where applicable)

• Raise concerns related to data privacy

Requests can be submitted through our support channels.

9. Compliance

Our data privacy practices align with applicable data protection regulations, including healthcare and IT laws. We continuously review our policies to ensure compliance and best practices.

10. Policy Updates

This Data Privacy Policy may be updated periodically. Any changes will be published on this page with the updated date.

11. Contact Us

For questions or concerns related to data privacy, please contact us:

📧 Email: contact@opdtab.com